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Our business has service at its core and our service philosophy is simple – travel that extra mile to produce an excellent communications system and a happy customer. Every member of our team is service orientated and skilled at providing a people-centred response to our customers needs. When you call us, you won’t have to deal with automated call answering, menus and voicemail, premium rate support lines and frustrating delays. Here’s what we do have – - Sales personnel who will work with you to produce the correct system specification for your organisation’s needs, who will stay involved during the installation process and ensure a smooth system commissioning.
- Specialised workshops staffed by highly skilled engineers with many years of product knowledge, trained and equipped to carry out repairs to component level on all products sold.
- Field service engineers who know the systems and site installations inside out and are equipped with all necessary test equipment and replacement product.
- Comprehensive database maintained, recording all aspects of your system installation, from equipment locations and cabling data, to programming parameters and service history
- 24 Hour national emergency callout and telephone support. We have never missed a call!
- Service contracts – customised and comprehensive to provide budgetary control over maintenance costs and to ensure that your critical system continues to operate reliably.
- Remote system management – we run the system for you! Just send the change request to your organisations dedicated e-mail address at BP Multipage and we’ll do the system edits, check functionality and compile reports.
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